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Design With Safety In Mind

The street is full of pedestrians hunched over their phones, bumping awkwardly into other morning commuters. As they stumble through crowded streets these mobile users are blissfully unaware of the...

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Are you serious about your personas?

There are hundreds, if not thousands of articles on the persona creation process, debating the merits (or lack) of personas, contrasting the different research methods applied, through to beauty...

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Dear Santa, all I want for Christmas is

… a bona fide music discovery service. I hold online music services accountable for a generation raised on full-fat musical dross. These online services boldly proclaim ‘we will help you discover great...

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To freelance or not to freelance, that is the question

As 2012 draws to a close, I must admit that I am somewhat befuddled. Everything seemed so straightforward in August. I want to work on strategic head-hurting customer-led challenges that facilitate...

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Just Say NO to Wireframing

I’m not against the process of Wirefaming. Wireframes are a valuable communication tool in every Experience Designer’s toolkit. It’s the term itself, Wireframing, that we need to push back on! This...

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What does it take to design experiences

As I scrawled the estimates for a routine design phase on a whiteboard, a colleague was intrigued by the way I broke down my estimates. It’s a frustrating aspect of agency life that many people think...

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Making UX Happen

Last night’s UKPA UK workshop on Making UX Happen reinforced my view that the User Experience community are guilty of many of the failings that we label as “the client doesn’t understand us.”...

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Design Considerations for Building Mobile Apps

Today I participated in my first Apps for Good session with a class from Holly Hall Academy in Dudley. If you’re not familiar with Apps for Good then go read about this fantastic programme that...

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Step away from your feckin’ computer!

…and pick up your ProMarkers, Sharpies or any pen of choice.  Sketching is an essential part of the design process.  Fact. Technology plays a significant role in our daily activities but you need to...

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Advice for the next generation of entrepreneurs…

What do you say to the finalist teams in this year’s Apps for Good Awards? Not much really. They have all crafted an idea for an app that showcases their abilities to use technology to solve real life...

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